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Technical Support

We are excellent technical support professionals and have been doing this for over 14 years. We have a lot of experience and often succeed where others have already failed. We take great joy in delivering quality and assisting our customers in whatever way we can. We believe that if we provide excellent quality, you will call us again and again and that is what we want. We are very concerned with establishing long term relationships with our customers. We will work hard for you and become a part of your team working to ensure your success. We understand that the first part to providing good technical support is making the customer feel comfortable.

We have done things as simple as helping users with Excel formulas to rebuilding servers with complex relationships after a failure. We have excellent experience with Microsoft products and operating systems and servers. We are skilled in the areas of data networking, security, systems administration and have worked with Exchange, Active Directory, Citrix, Sharepoint, Office, IIS.

We’ll help you take your daily management responsibilities and translate them into a technological strategy. This way the work you’re doing daily is communicated into productivity. You’ll start to see major advancements on the technological side of your business once your strategy is set.

We’ll make sure to set up the barriers needed to protect your network from unauthorized access, misuse, or modification. Whether you’ve got public or private networks, we’ll make sure you’re protected.

From installation to upgrades, we know how to take care of your company’s servers. Microsoft Windows, Linux and Mac OS X are like second nature to us so we’ve got the skills to keep your servers up to date and running well.

Not only are we experts at maintaining your systems, but we’ll develop a backup and recovery plan for you. So when things get lost and you need a document or program recovered, we’ve got your back.

we support

Intelligent IT Designs is a complete NY IT Services and IT Consulting company that specializes in meeting the needs of large and small businesses alike. Great technology can come at a hefty cost, which is why we are dedicated to providing all businesses with great value. By applying intelligent IT designs, we present everyone with cutting edge technology and peace of mind.

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  • High Tech! My name is Rita Kim of Global Living Realty and Intelligent IT Designs just recently dev
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  • Paul and his team at Intelligent IT Designs has been an instrumental part of many of our mission cri
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